EasyKB Pro

EasyKB Pro is Creative On’s supremely exceptional software. This knowledge base software lets you create unlimited, searchable library of FAQs, articles, how-to documents, resolutions, announcements, product manuals and more. EasyKB appears to be much easier for the clients who want to find the information they need and it simultaneously lessens the incoming requests to your support team. It happens to be powerful and fast knowledgebase software for your business. EasyKB Pro Knowledge base Software enhances the support system you possess by letting your clients locate knowledge base information in a self-serving help manner quickly and easily.

This software is a class in itself since it is laced with the astonishing advanced features to rave big about that simply enable your business to handle and manage the customer support matters with efficient manners. Additionally it has much reasonable price for a lifetime license since you will never have to pay any additional license fees annually to use this most beneficial software.

EasyKB Pro Knowledge base software has the most attractive features such as:

“Browse Categories (browse titles and descriptions), Search Articles (search by keyword and/or category), View articles by Most Popular, Most Viewed, Last 10 Articles, Featured Articles, Print Article and Options like Email Article To Friend, Save Article, Export Article to PDF and MS Word Formats, Talk about article by adding user comments, Rate Articles etc. With Hundreds of options like RSS Feed Export, Advanced Search, Powerful WYSIWYG Editor, Complete Knowledge Base Statistics.”

It is a complete web based knowledge base management system in addition to being the article directory system that is much easier to install and customize.

At Creative On, the customers are offered the free script installation service of EasyKB Pro Knowledge base Software.

Our courteous customer support system is always live and ready to help you out 24 hours a day, 7 days a week and 365 days a year. You will always feel the professionalism whenever you make contact to our dedicated and chivalrous team.

The advantages the EasyKB Knowledge base Software possess include:

  • Improve Customer Service
  • Reduce your Support Time
  • Cost Effective
  • Provide 24/7 Online Support
  • Easy to Use and Manage
  • Professional Knowledge Base System
  • Knowledge Management Made Easy
  • Complete Article Directory System
  • Google Adsense Optimized CMS
  • easyKB + AdSense = $$$
  • SMS Messaging to Support Team (add on)
  • Full PHP Source Code
  • 100% Re-brandable Software
  • Cross Browser Compatible Software
  • 1 Year Free Support and Updates
  • W3C Standards Validated HTML
  • Free Knowledgebase Script Installation

Re-Brandable Knowledge Base Software:

The enticing thing about the EasyKB Knowledge Base Software is that it features the full source code that is commented and is not encrypted meaning that one can change the knowledge base files as per the needs and requirements. You are all the time free to modify the source code whenever you are in need. You are at liberty to remove our logo and use your own instead. The script files are customizable and can be adjusted to change the look and feel as per the website’s color scheme.

Manage Knowledge Base Questions with Ease:

EasyKB claims to be the much user-friendly and administrator friendly knowledge base software. Our Intuitive and Administrative Sections depict that there is hardly to any learning curve. The accessible knowledge base you make with EasyKB is readily understood. The active user friendly interface simply lets you to organize and manage the knowledge base questions/articles with much ease.

Unlimited Categories Available with EasyKB:

The EasyKB Knowledge Base Script makes you create the unlimited categories and then the sub-categories in order to categorize the knowledge base content in the best possible manner.

Display in Categories, Navigations Becomes Easy:

With the use of EasyKB, the Knowledge Base articles are shown in categories and it surely becomes simple for the clients and the website visitors to navigate the knowledge base and trace the answers to their questions in lesser time.

Descriptions Assigned to Each Category:

By using EasyKB script, a text description is assigned to each category, which will certainly help the users to dig in more details about each category. The description will start appearing under each category.

Search inside the Knowledge Base:

With the powerful search competence, the users may search for the relevant content inside the knowledge base. The full text search feature lets the users search within the question/article title, description and content.

Built-in Support for User Groups and Protected Categories:

When you buy the EasyKB script, it comes up with a built-in support for the user groups and protected categories coupled with the powerful user group permissions. The protected categories are also available with this software where the content is not accessible to the common people like visitors. Being an administrator, you may create the user-groups and assign the members or employees to those particular groups. The support of the user groups helps you limit the content in your knowledge base; various members/users may see based on which group they belong to. You may also limit the protected categories of your knowledge base accordingly.

The Use of WYSIWG HTML Editor:

The toolbar like MS Word helps the knowledgebase article text to be formatted easily. WYSIWYG (What You See is What You Get) HTML Editor helps the users create and edit the articles immediately and it depicts as if you are using a Word Processor like software. It gives the advanced editing facilities and helps you to create stylish content.

Quick-Edit Article Feature:

EasyKB’s Quick-Edit feature let you to make the changing to the articles/questions in the knowledge base from the public area while you get logged in as a super user/administrator. There emerges a special link as ‘Edit Article’ in the article/question view page while you view the particular section as an administrator. By clicking on this link, you may go directly to that page and make the editing and then save the updated version.

Google Adsense or Any Adsense Codes Insertion into Articles Automatically:

While you use the EasyKB script, it gives you the flawless integration of Adsense Codes into your knowledge base article system. The distinctive Auto Insert feature of EasyKB automatically makes the insertion of Adsense Codes into each article saving your time and this way you can make money when the visitors will click on your ads. All you need to do to make it happen is just mention your Adsense ID in the manage settings screen of your Admin control panel. EasyKB has been developed by putting the customers’ requirements and their ease in mind. By using the EasyKB, you need not to add the Adsense codes manually now as it will do it automatically on your behalf. It inserts the codes on every page automatically.

Get the Search Engine Friendly Static URLs:

By using the EasyKB Knowledge Base Software, you are offered the Search Engine Friendly URL’s (Static URL’s) for dynamic knowledge base articles.

The feature ‘Use SEO Friendly URL’s’ is completely in your hands, as you may turn it ON or Off while going into the Manage Settings section in the control panel of EasyKB. With this feature being active, you are at ease of everything and your articles get indexed by the search engines easily and safely.

Thus by placing the EasyKB script in place, your pages’ URLs get static and rather than having the URLs like like http://www.easyKB.com/test-demo/question.php?ID=31 you may get the statis URL like http://www.easyKB.com/test-demo/article-31.html

The fact remains that the static URLs are more better than the dynamic URLs for below reasons:

  • Static URLs get better rankings in search engines.
  • The dynamic pages are indexed more slowly in search engines than the static pages.
  • In addition to all, the static URLs appear to be more friendly to end users than the dynamic ones.

Cross Browser Compatible Software:

Our EasyKB Knowledge Base Script is completely cross browser compatible meaning that the website users/visitors/customers may access the knowledge base from any industry standard web browser. EasyKB software has already been tested successfully on the popular browsers such as Internet Explorer, Opera, Mozilla, FireFox and Safari.

Complete Control with Full-Fledged Administration Control Panel:

The Full-Fledged Administration Control Panel helps you fully to make the control on every aspect of the EasyKB Knowledge Base Software via the secure, password protected web-based administration control panel area.

Fully Configurable Features:

EasyKB happens to be much user-friendly and advantageous which is why many of its advanced features have the potential to be fully configured or even turned on/off via web-based administration control panel.

Auto Breadcrumbing:

Creative ON's EasyKB software has the potential to create the breadcrumbs automatically for every article and even for every category in the knowledge base. Bread Crumbing is called the navigational technique that displays the all visited pages from home page to the presently viewed page. For easy backwards navigation, all pages are linked. For easy navigation, Auto Breadcrumbs are put somewhere on the top for example: Home> All Categories > Presales Questions

  • File Attachments with Articles
  • Print Article
  • Email Article to Friend
  • Bookmark Article
  • Export Article to MS Word Format
  • Export Article to PDF

Social Bookmarking Tools:

The incorporated Social Bookmark Script helps create the link icons automatically for the best social bookmark services into your knowledge base articles in order to make it easier for the visitors to make a public bookmark of your knowledge base articles with a click of mouse.

Voting Option for Articles:

By using the EasyKB script, the visitors of your website may have the option to rate or vote for the each article on a scale on 1 to 5.

Displaying of Related Articles’ List:

EasyKB displays the complete list of related articles/questions under every question being viewed the visitor.

Article Details with EasyKB:

Each article reveals the details such as author name, author e-mail id, article created dare and time, how many times an article viewed and article ratings, etc.

Most Popular Top Ten Articles Listed:

EasyKB software makes and then reveals the list of the most popular ten articles of the website on the knowledge base home page. It allows the knowledge base (FAQ) to be much worthwhile with each interaction.

Five Most Recently Added Articles:

EasyKB is also much prominent for displaying the list of five most recently added questions to the knowledge base on the homepage.

Simple and Easy Web Based Install Wizard:

Web based install wizard is called the simple and easy to use online installation wizard. EasyKB software’s license version is enveloped with the web based step by step use online installation wizard in order to install the knowledge base software on your web server.

Sitemap Generator (XML, Text, HTML):

With EasyKB software, the built-in sitemap creation system comes up which lets you create the sitemap in XML, Text and HTML formats. By using the EasyKB script, you may:

  • Create an XML sitemap format which is submitted to Google so that your website pages can be crawled more frequently.
  • Create a Text sitemap to be submitted to Yahoo so that the web pages can be crawled.
  • Generate an HTML site map for the human visitors so that they can easily navigate the website.

Supremely Easy to Use:

The creative and talented team at Creative On has designed EasyKB software in such a manner that the users can take maximum advantage out of it and can use it with much ease.

EasyKB with PHP Source Code:

The licensed version of EasyKB software is laced with fully commented, unencrypted PHP source code of the knowledge base script. This source code is modifiable and can be modified as per the requirements but be cautious to put the copyright notice under every page.